Effective Date: 01 October 2025
Welcome to Kerala Fest 2025! These Terms and Conditions ("Terms") govern your use of our website keralafest.in and participation in Kerala Fest 2025 events. By accessing our website or registering for our events, you agree to be bound by these Terms.
1. Event Registration
1.1 Registration Process
- All registrations must be completed through our official website or authorized partners.
- You must provide accurate, complete, and current information during registration.
- Registration is confirmed only after successful payment processing.
- Each registration is valid for the specific events and dates mentioned in your ticket.
1.2 Age Requirements
- Participants under 18 years must be accompanied by a parent or guardian.
- Some events may have specific age restrictions which will be clearly mentioned.
2. Ticket Purchase & Payment
2.1 Pricing
- All prices are listed in Indian Rupees (₹) and include applicable taxes.
- Early bird discounts are available until specified dates.
- Group discounts may apply for bulk bookings (10+ tickets).
2.2 Payment Methods
- We accept payments via credit/debit cards, net banking, UPI, and digital wallets.
- All payments are processed through secure third-party payment gateways.
- Payment confirmation will be sent via email and SMS.
2.3 Refund Policy
Important: Please review our refund policy carefully:
- Cancellations made 30+ days before the event: 75% refund
- Cancellations made 15-29 days before the event: 50% refund
- Cancellations made less than 15 days before the event: No refund
- Refunds will be processed within 7-10 business days
3. Event Participation
3.1 Entry Requirements
- Valid ticket (digital or physical) must be presented at entry.
- Government-issued photo ID is required for verification.
- QR codes on tickets must not be shared or duplicated.
3.2 Code of Conduct
All participants must:
- Behave respectfully towards other attendees, staff, and performers.
- Follow all venue rules and safety guidelines.
- Not engage in any illegal activities or harassment.
- Not bring prohibited items (weapons, illegal substances, outside food/beverages).
4. Intellectual Property
- All content on our website, including logos, images, and text, is owned by Kerala Fest or licensed to us.
- Photography and videography may be restricted during certain performances.
- We reserve the right to use photos/videos taken during the event for promotional purposes.
5. Liability Disclaimer
- Kerala Fest organizers are not responsible for personal injuries, property damage, or theft during the event.
- We are not liable for changes in the schedule, cancellation of performances, or force majeure events.
- Participants attend at their own risk and are advised to have appropriate insurance.
6. Event Changes & Cancellations
- We reserve the right to modify the event schedule, venue, or lineup.
- In case of complete event cancellation, full refunds will be provided.
- Updates will be communicated via email, SMS, and our website.
7. Privacy & Data Protection
Your personal information is handled in accordance with our Privacy Policy. By registering, you consent to our data collection and usage practices.
8. Sponsorship & Vendor Terms
- Separate agreements apply for sponsors and vendors.
- Stall bookings are subject to availability and additional terms.
- Commercial activities are restricted to designated areas.
9. Dispute Resolution
- Any disputes shall be resolved through amicable discussion.
- If unresolved, disputes shall be subject to arbitration in Bhopal, Madhya Pradesh.
- These Terms are governed by the laws of India.
10. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.
11. Contact Information
For questions about these Terms & Conditions, please contact us:
By registering for Kerala Fest 2025, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.